Customer Support
Get help with ApprovalOps setup, access, and billing.
Email the support desk with the GitHub account, organization, installation id, or repository name involved in the issue. Do not send tokens, private keys, or secrets.
Support emailsupport@approvalops.dev
Most requests receive a first response within 1-2 business days. Marketplace installation blockers are prioritized during public launch.
ChannelEmail
AvailabilityBusiness days
SecretsNever send
What To Include
Start emailSend enough context to route the request
- Marketplace setupGitHub App installation, Setup URL handoff, tenant binding, and selected repository access.Support
- Account and billingPlan questions, cancellation, billing-cycle changes, and account ownership updates.Support
- Repository accessMissing repositories, permission checks, installation scope, and evidence publication behavior.Support
- Security and privacyData handling questions, suspicious activity, and privacy requests for ApprovalOps accounts.Support
Marketplace customers can use this page for setup, repository access, plan, cancellation, billing, security, and privacy questions.